Privacy policy
The protection of your data is our concern.
We are pleased that you are interested in our company and our products and services and would like you to feel secure when visiting our website with regard to the protection of your personal data. We take the protection of your personal data very seriously. Compliance with the provisions of the General Data Protection Regulation (GDPR) of Europe and the Bundesdatenschutzgesetz (BDSG) of Germany is a matter of course for us.
We want you to know when we collect which data and how we use it. We have taken technical and organizational measures to ensure that the regulations on data protection are observed both by us and by external service providers. Nevertheless, we would like to point out that data transmission on the Internet (e.g. when communicating via e-mail) can have security gaps. Despite all security measures, complete protection of data against access by third parties is not possible.
Responsible entity:
mailworXs GmbH
Berner Straße 2
97084 Würzburg
E-Mail: datenschutz--at--mailalliance.net
Contact details of data protection officer
mailworXs GmbH has appointed a data protection officer. You can contact him:
Dr. Nils Haag
Tel.: +49 40 790235402
E-Mail: DSB-mailworXs(at)intersoft-consulting.de
intersoft consulting Services AG
Beim Strohhause 17
20097 Hamburg
www.intersoft-consulting.de
Personal data
Personal data is information about your identity. This includes, for example, information such as name, address, telephone number, e-mail address. It is not necessary for you to disclose personal data in order to use our website. In certain cases, however, we need your name and address as well as other information so that we can provide the requested services.
The same applies, for example, to the sending of information material and ordered goods or to answering individual questions. Where this is necessary, we will point this out to you accordingly. In addition, we only store and process data that you provide to us voluntarily or automatically.
If you make use of services, we will only collect data that we require to provide the services. If we ask you for further data, this is voluntary information. Personal data is processed exclusively to fulfill the requested service and to protect our own legitimate business interests.
Billing-relevant information is retained in accordance with the statutory retention periods.
Purpose of the personal data
We use the personal data you provide only to respond to your inquiries, process your orders or provide you with access to specific information or offers. In order to maintain customer relationships, it may also be necessary for us or a service company contracted by us to use this personal data to inform you about product offers that are useful for your business or to conduct online surveys to better meet the tasks and requirements of our customers.
Of course, we will respect your wishes if you do not want us to use your personal data to support our customer relationship (especially for direct marketing or market research purposes). We will not sell or otherwise market your personal data to third parties. Consent to share data can be withdrawn at any time,
Use for a specific purpose
We process your data exclusively for the purposes communicated to you. Your personal data will not be passed on to third parties without your required consent.
The collection of personal data as well as their transmission to state institutions and authorities entitled to receive information will only take place within the framework of the relevant laws or if we are obliged to do so by a court decision. Employees and service companies commissioned by us are obliged to maintain confidentiality and to comply with the provisions of data protection law.
Data processing when visiting our website
When using our website, the following data is stored for organizational and technical reasons:
- names of the pages accessed,
- browser,
- operating system,
- date and time of access,
- search engines used,
- names of downloaded files and your
- shortened IP address (deletion of last 8 digits).
We evaluate this technical data for statistical purposes only, in order to be able to constantly optimize our Internet presence and make our Internet offers even more attractive. This data is stored separately from personal information on secure systems and does not allow any conclusions to be drawn about an individual person. Your personal data and your privacy are therefore protected at all times.
The collection of this data is technically necessary to provide you with our website and to ensure stability and security. We regularly do not know who is behind an IP address. We do not combine the data listed above with other data.
The legal basis is Art. 6 para. 1 p. 1 lit. f GDPR; as far as an absolutely necessary access to information stored in the user's terminal equipment takes place, also Section 25 para. 2 No. 2 TTDSG.
Since the collection of data for the provision of the website and the storage in log files are absolutely necessary for the operation of the website and to protect against misuse, our legitimate interest in data processing prevails at this point.
SSL-encryption
This site uses SSL encryption for security reasons and to protect the transmission of confidential content, such as requests that you send to us as site operator. You can recognize SSL encryption by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line. If SSL encryption is activated, the data you transmit to us cannot be read by third parties.
Cookies
Cookies are small text files that are sent to your browser from a web server and stored on your computer's hard drive.
When using the website, security-related (randomly generated) information is set as a cookie, which is removed by the browser after the session has expired (e.g. closing the window).
With the exception of the Internet protocol address, no personal data of the user is stored. This information is used to automatically recognize you the next time you visit our websites and to make navigation easier for you. Cookies allow us, for example, to optimize a website or to save your password so that you do not have to re-enter it each time.
We only use technically necessary cookies that do not require consent. The legal basis is therefore Art. 6 para. 1 p. 1 lit. f GDPR and Section 25 para. 2 no. 2 TTDSG. We have a legitimate interest in storing cookies for the technically error-free and optimized provision of our services.
Of course, you can also view our websites without cookies. If you do not want us to recognize your computer, you can prevent cookies from being stored on your hard drive by selecting "do not accept cookies" in your browser settings. Please refer to the operating instructions of your browser manufacturer for details on how this works. If you do not accept cookies, however, this may lead to functional restrictions of our offers.
Contacting us by e-mail or contact form
When you contact us by e-mail or via a contact form, the data you provide (your e-mail address, name and telephone number, if applicable) will be stored by us in order to answer your questions and process your requests. The legal basis in this respect is Art. 6 para. 1 p. 1 lit. f GDPR. Insofar as we request input via our contact form that is not required for contacting you, we have always marked this as optional. This information serves us to specify your request and to improve the processing of your request. Providing this information takes place expressly on a voluntary basis and with your consent, Art. 6 para. 1 p. 1 lit. a GDPR. Insofar as this involves information on communication channels (for example, e-mail address, telephone number), you also consent to us contacting you via this communication channel, if necessary, in order to respond to your request. You can, of course, withdraw this consent at any time for the future.
Your data that we have received in the course of contacting you will be deleted as soon as it is no longer required to achieve the purpose for which it was collected, your request has been fully processed and no further communication with you is necessary or desired by you.
As the data controller, our company has implemented numerous technical and organizational measures to ensure that the personal data processed via this website is protected as completely as possible. Nevertheless, internet-based data transmissions can generally have security gaps. Absolute protection cannot be guaranteed; in any case, sending unencrypted e-mails is not secure. We therefore ask you not to send sensitive data by unencrypted e-mail, but to use either encrypted communication channels or the postal service.
Job Applications
When you contact us, we have stored the data you have provided (e.g. e-mail address, first name, last name, address, telephone numbers, etc.) in order to be able to contact you.
Your information will be used for the processing of your application and the decision on the establishment of an employment relationship. The legal basis is Section 26 para. 1 in conjunction with para. 8 p. 2 BDSG and Art. 6 para. 1 p. 1 lit. b GDPR. Furthermore, your personal data may be processed insofar as this should be necessary for the defense of asserted legal claims against us arising from the application process. The legal basis for this is Art. 6 para. 1 p.1 lit. f GDPR. The stated purposes also constitute the legitimate interest in the processing.
Insofar as an employment relationship arises between you and us, we may, in accordance with Section 26 para. 1 BDSG and Art. 6 para. 1 p. 1 lit. b GDPR, further process the personal data already received from you for the purposes of the employment relationship if this is necessary for the implementation or termination of the employment relationship or for the exercise or fulfillment of the rights and obligations of the representation of the interests of employees resulting from a law or a collective agreement, a works agreement or a service agreement (collective agreement). We process your personal data for the performance of a contract.
- Form of address, first name, last name
- Address, e-mail address
- Telephone numbers
- Date of birth
- Information about qualification/work experience
- Expected salary
The data you provide will only be made available to the specialists and managers involved in the application process. This can be ensured by restrictive authorization management within our systems.
Data will not be passed on to third parties unless there is a legal obligation to do so.
Please note that unencrypted e-mails are not transmitted with access protection.
Notes on deletion regarding job applications
The data collected will be stored for 6 months after completion of the application process, if we have rejected your job application. After this period, the data will be securely deleted in accordance with data protection regulations.
There is only an exception to this if legal obligations to retain data force us to retain data for a longer period or if you give us your consent to retain your data for a longer period. A legal obligation in this sense is, for example, a duty to provide evidence in proceedings under the General Equal Treatment Act (AGG).
If you contact us via WhatsApp Business, we process your provided or available personal data (first and last name, WhatsApp name, phone number, Messenger ID, messages) to answer your inquiry, prepare and execute any orders and as well as to send promotional information (e.g. offers). "WhatsApp" is an instant messaging service provided by WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. An existing messaging account is required to use this service.
We would like to point out that WhatsApp Ireland Limited may also possibly pass on personal data (in particular metadata of the communication) to WhatsApp Inc. so that your data could also be processed on servers in states outside the EU (e.g. USA) where there is no general adequate level of data protection. WhatsApp may share this data with other companies within and outside the Meta group of companies. Further information can be found in the WhatsApp Business privacy policy (https://www.whatsapp.com/legal/business-policy/). Supplementary information on data transfer by WhatsApp can be found at the following link: https://www.whatsapp.com/legal/business-data-transfer-addendum-20210927/?lang=de. We have neither precise knowledge nor influence on the data processing by WhatsApp Ireland Limited or WhatsApp Inc.
In addition to the recipients already specifically named above, we use other service providers (order processors) to fulfill our obligations.
We would like to point out that you can withdraw your consent to the processing of your data for the future at any time without giving reasons. Send your withdrawal via WhatsApp with a message stating "Stop" or via email to the contact details stated in this privacy policy.
The above-mentioned data will be deleted by us in accordance with the legal requirements as soon as the consent to the processing is withdrawn or if the purpose of the processing of this data has ceased to apply or it is not necessary for the purpose.
If the data is not deleted because it is required for other and legally permissible purposes, its processing will be limited to these purposes. I.e., the data is blocked and not processed for other purposes. This applies, for example, to data that must be retained for reasons of commercial or tax law or whose storage is necessary for the assertion, exercise or defense of legal claims or for the protection of the rights of another natural or legal person.
Data processing when using our mail alliance-partner area
On our website we provide a partner area for our mail alliance partners. The partner area enables all partners to contact other partners quickly and effectively and to access information and manuals required to perform postal services.
The partner area can be accessed only after registration. There is no general possibility to register for the partner area and create a user account. Access to the partner area is only granted to employees of our mail alliance partner companies.
We create the accounts and process the following data received from the partner company:
- name, first name
- e-mail address
- password (change after first login by user)
Additional data is not required when creating an account. Since our company creates the accounts, there is no possibility to add optional data when creating the account.
Within the scope of using our partner area, the following of your data will be processed:
- Downloads
- Log data
- Date of password changes
We store your data required for the fulfillment of the contract until you finally have it deleted by us. For this purpose, please feel free to contact us using the contact details contained in this privacy policy. Upon deletion of the account, all personal data that is not subject to a legal obligation to retain or Art. 17 para. 3 GDPR will be deleted.
As part of the administration of our partner area, we use service providers as processors who are obligated to maintain data protection in accordance with Art. 28 GDPR.
The legal basis for this data processing is Art. 6 para. 1 p. 1 lit. a, b and f GDPR.
Children and adolescents
Persons under the age of 18 should not transmit any personal data to us without the consent of their parents or legal guardians. We do not request personal data from children and adolescents, do not collect it and do not pass it on to third parties.
Security
We have taken technical and organizational security measures to protect your personal data from loss, destruction, manipulation and unauthorized access. All our employees and all third parties involved in data processing are obliged to comply with the GDPR and the Federal Data Protection Act / Bundesdatenschutzgesetz and to handle personal data confidentially.
When collecting and processing personal data, the information is transmitted in encrypted form to prevent abuse of the data by third parties. Our security measures are continuously revised in accordance with technological developments.
Data transfer
A transfer of your data to third parties will not take place except in the cases mentioned, unless we are legally obliged to do so, or the data transfer is necessary for the implementation of the contractual relationship or you have previously expressly consented to the transfer of your data.
External service providers and partner companies, such as online payment providers or the shipping company commissioned with the delivery, will only receive your data insofar as this is necessary. In these cases, however, the scope of the transmitted data is limited to the necessary minimum. Insofar as our service providers come into contact with your personal data, we ensure within the framework of order processing pursuant to Art. 28 GDPR that they comply with the provisions of data protection laws in the same manner. Please also note the respective data protection notices of the providers. The respective service provider is responsible for the content of third-party services, whereby we check the services for compliance with the legal requirements within the scope of reasonableness.
We make a point of processing your data within the EU / EEA. However, we may use service providers that process data outside the EU / EEA. In these cases, we ensure that an adequate level of data protection comparable to the standards within the EU is established at the recipient prior to the transfer of your personal data.
Right of access, rectification, erasure and data portability
According to Art. 15 GDPR, you have the right of access about the personal data we have stored about you.
Furthermore, you have the right to have this data corrected or deleted (Art. 16 GDPR or Art 17 GDPR). If we must continue to store your data due to legal retention obligations, your data will initially be blocked and deleted after the expiry of these periods.
Furthermore, you have a right to restrict the processing of your data in accordance with Art. 18 GDPR.
If you have given us consent to collect, process and use your personal data, you can withdraw this consent at any time and with effect for the future (Art. 7 para. 3 GDPR).
You may assert your rights at any time by contacting our data protection officer.
Right of complaint to the supervisory authority
You have the right to lodge a complaint with a responsible data protection authority. To do so, you can contact for example the data protection authority responsible for your place of residence or federal state or the data protection authority responsible for us. This is:
Bavarian State Office for Data Protection Supervision (BayLDA), Promenade 18, D-91522 Ansbach, poststelle@lda.bayern.de
Scope of application
This data protection declaration applies to all Internet pages for which mailworXs GmbH is responsible. Insofar as our Internet pages contain links to external companies, this data protection declaration does not extend to these links. If we offer links, we make every effort to ensure that they also comply with our data protection and security standards. However, we have no influence on compliance with data protection and security regulations by other providers. Therefore, please also inform yourself on the websites of the other providers about the data protection declarations provided there.
Change of our privacy policy
We reserve the right to change our security and data protection measures if this becomes necessary due to technical developments or new legal requirements. In these cases, we will also adjust our privacy policy accordingly. Please therefore note the current version of our data protection declaration.
Status: 14.11.2023